SHEET 06IUYU / CONTACT
CONTACT
Just tell us the device model
and the form you want.
Fill in the form and the responsible engineer will review and reply. No drawings or 3D data needed; send a physical sample and we will measure it and propose a design.
- REPLY
- 1–2 BUSINESS DAYS
- LANGUAGES
- KO · EN · ZH
Enquiry form
* REQUIREDAFAQ
Frequently asked questions
- What is your minimum order quantity (MOQ)?
- [MOQ]. It differs between projects requiring a new mold and projects reusing an existing mold, so we confirm which applies when you enquire.
- Do you also manufacture finished devices?
- No. IUYU only manufactures accessories such as protective cases, pouches and grips. We do not handle nicotine liquid, pods, refills or finished devices.
- Who owns the mold?
- Where the customer bears the mold cost, ownership sits with the customer. Storage and transfer arrangements are agreed in the contract.
- How long does development take?
- Around [duration] for a new mold. Where IUYU design assets can be reused, supply is possible within [duration] with no mold development.
- Can I receive a sample first?
- Yes. Samples can be shipped for models where a mold already exists. For new developments, you can review at the trial-shot stage.
- Do you support export orders?
- Yes. We have experience with export packaging, labelling and documentation, and can arrange material test reports to suit the destination market.
- Do you provide material test reports for the silicone?
- Yes, including RoHS and REACH on request. Tell us which items you need when you enquire.
- Can you match colours and mark logos?
- Yes. We support Pantone-based colour matching and logo marking by embossing or printing.